Step One: Gather Information
We start by gathering some information about:
*We always start with a soft credit check that doesn’t affect your credit score or put you on a timeline.
Lift any credit freezes. A temporary or short-term lift is fine. Just make sure your scores are unfrozen long enough to complete the form or call.
Next, click Get Started, and choose how you’d like to share this information:
If you’re stopping to look things up, you’re probably working too hard. Estimates and ballpark information are fine—we start in sandbox mode.
Want an idea of what we’ll ask? Check out our Mortgage information Preview, but… seriously… close enough and off the cuff is just fine.
Step Two: Gather Paperwork
Now it’s time for a little supporting paperwork. We’ll follow up to:
You can access and upload tasks using:
For a preview of documents we might request, check out our Mortgage Documentation Checklist.
Pro tip: Start with our digital income and asset tools. They may eliminate some (or even all) of the paperwork.
Digital Mortgage Sneak Peek
This is not a test—in a good way. 😅 Here’s a sneak peek at our Digital Mortgage. Is this the fun part of the process? Nope. But it’s the part that gets us to the fun part—and knowing what to expect heads off a few potential “what, what?” moments.
The vibe: guided intake. Keep swimming (like a shark 🦈). Build an outline with the information in your head, and we’ll refine the details together later.
Using our Secure Digital Portal
Welcome to your digital home base—our secure portal. You can upload docs, complete tasks, and e-sign paperwork during the loan process (trees thank you 🌳). After you close on your new home, you can log in anytime to manage your mortgage and schedule payments.
What’s next?
As soon as your tasks are complete, the ball’s in our court.
We’ll take it from here—reviewing everything you’ve shared, building tailored loan options, and reaching out to walk through the details together.
Need help?
Check out the resources on this page and reach out with any questions. We’re here to help and offer guidance. This part isn’t glamorous—but done well, it makes everything that follows smoother and faster.
